How It Works
Simple 3-step process — no literacy barriers, no registration needed
1
Submit
Fill out a simple form with your complaint. Also available via WordPress on KP government websites.
2
Review & Act
The concerned department reviews your complaint, takes action, and posts progress updates.
3
Track & Resolve
Use your unique tracking code to follow progress. SMS notification sent when resolved.
System Portals
Three dedicated portals for citizens, department heads and administrators
847
Complaints Registered
|
608
Resolved
|
6
Departments
|
34
Districts Covered
Departments Covered
Submit complaints for any of these 6 key service delivery departments
Water & Sanitation
Roads & Infrastructure
Health Services
Electricity & Power
Education
Agriculture